Ark & Shield Strategy Partners, LLC
15985 Preserve Marketplace Blvd, Suite 267, Odessa, FL 33556
Email: [email protected]
Effective Date: [Insert Date]
1. Introduction
Ark & Shield Strategy Partners, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
• Name
• Email address
• Phone number
• Business information (such as revenue range, industry, and operations details)
• Appointment and communication records
• SMS opt-in and consent records
• Any information you voluntarily provide through forms, scheduling tools, or consultations
3. How We Use Your Information
We use collected information to:
• Provide coaching and consulting services
• Schedule and manage appointments and meetings
• Send service-related communications, including SMS reminders
• Improve client experience and service delivery
• Maintain internal business records
• Ensure compliance with legal and contractual obligations
4. SMS COMMUNICATIONS (TCPA COMPLIANCE NOTICE)
We use SMS messaging strictly for service-based communication, including:
• Appointment reminders
• Meeting confirmations
• Scheduling updates
• Important service notifications
SMS Consent Requirement
By providing your phone number and opting in through our forms or systems, you expressly consent to receive SMS messages from Ark & Shield Strategy Partners, LLC.
These messages may be sent using automated technology.
Message Disclosures
• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase
• Reply STOP to unsubscribe
• Reply HELP for assistance
Example SMS Consent Language Used at Opt-In
When you submit your information, you may see the following consent language:
“By submitting this form and providing my phone number, I consent to receive SMS messages from Ark & Shield Strategy Partners, LLC regarding appointment reminders, scheduling updates, and service-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase.”
5. How We Share Information
We do not sell, rent, or trade your personal information.
We may share information only in the following cases:
• With service providers that help operate our business (such as CRM or scheduling platforms)
• If required by law, legal process, or government request
• With contractors or assistants under strict confidentiality agreements
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
8. Your Rights
You may request at any time:
• Access to your personal information
• Correction of inaccurate information
• Deletion of your data (where legally permitted)
To make a request, contact us at:
[email protected]
9. Third-Party Services
We may use third-party tools and platforms (such as GoHighLevel, scheduling software, and CRM systems) to operate our business. These providers have their own privacy policies governing their use of data.
10. Children’s Privacy
Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
11. SMS Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
• STOP to unsubscribe
• HELP for support
After opting out, you may receive a final confirmation message confirming your removal.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Ark & Shield Strategy Partners, LLC
15985 Preserve Marketplace Blvd, Suite 267
Odessa, FL 33556
Email: [email protected]