Privacy Policy

Ark & Shield Strategy Partners, LLC
15985 Preserve Marketplace Blvd, Suite 267
Odessa, FL 33556
Email: [email protected]

Effective Date: September 30, 2026

1. INTRODUCTION

Ark & Shield Strategy Partners, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, maintain, and protect information when you interact with our website, services, scheduling systems, forms, consultations, and communications.

This Privacy Policy applies to information collected through our website and through our interactions with you, including information provided through forms, scheduling systems, consultations, email, and SMS communications.

2. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

Name
Email address
* Telephone or mobile phone number
* Business name and business information
* Revenue range and industry information
* Business operations information
* Appointment and scheduling information
* Communication records
* SMS consent and opt-in records
* Email consent and communication preferences
* Information provided through forms, surveys, scheduling systems, consultations, or other interactions with us
* Any other information you voluntarily provide to us

We may also collect certain technical information automatically when you use our website, such as browser type, device information, IP address, pages viewed, referring pages, and general website usage information.

3. HOW WE USE YOUR INFORMATION

We may use information we collect to:

Provide coaching, consulting, and advisory services
Respond to requests for information
* Schedule and manage appointments and meetings
* Send appointment confirmations and reminders
* Send scheduling updates
* Send service-related communications
* Respond to information or services requested by you
* Send SMS messages when you have provided the applicable SMS consent
* Send marketing SMS messages when you have separately provided marketing SMS consent
* Send non-marketing SMS messages when you have separately provided non-marketing SMS consent
* Send email communications when you have provided applicable email consent or when communications are otherwise permitted by applicable law
* Provide educational and informational content
* Provide information about our services
* Send special offers, discounts, service updates, and other promotional communications when you have provided the applicable consent
* Improve our website, services, and customer experience
* Maintain internal business records
* Document consent and communication preferences
* Protect the security and integrity of our systems
* Comply with applicable legal, regulatory, and contractual obligations

4. SMS COMMUNICATIONS

Ark & Shield Strategy Partners, LLC operates an SMS messaging program for individuals who provide the applicable consent to receive text messages from us.

Depending on the type of SMS consent provided, messages may include:

Appointment-related communications
Appointment reminders
* Meeting confirmations
* Scheduling updates
* Responses to information or services requested by you
* Service-related communications
* Information related to services you have requested
* Marketing messages, including information about Ark & Shield Strategy Partners, LLC services, special offers, discounts, service updates, and other promotional communications

Messages may be sent using automated or manual technology.

Message frequency may vary based on your interactions with us, the services you request, and the type of messaging to which you have consented.

5. SMS CONSENT

Marketing SMS consent and non-marketing SMS consent are collected separately.

By providing your mobile telephone number and affirmatively selecting the applicable SMS consent checkbox, you expressly consent to receive the type of SMS messages described in that checkbox from Ark & Shield Strategy Partners, LLC at the mobile number you provided.

SMS consent is optional and is not a condition of purchasing goods or services or submitting a form.

Your telephone number alone does not constitute consent to receive SMS messages.

SMS consent is obtained through an affirmative consent process. SMS consent checkboxes are not pre-selected, and SMS consent is not required to submit a form.

You may choose to provide consent to receive marketing SMS messages, non-marketing SMS messages, both, or neither, depending on the applicable form and available consent options.

6. SMS MESSAGE AND DATA RATES

Message and data rates may apply for messages sent to you by us and for messages you send to us.

Message frequency may vary based on your interactions with us, the services you request, and the type of messaging to which you have consented.

For questions about your text plan or data plan, contact your wireless provider.

7. SMS OPT-OUT

You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you receive SMS messages from us.

After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

After this, you will no longer receive SMS messages from us unless you provide consent again.

Carriers are not liable for delayed or undelivered messages.

8. SMS HELP AND CUSTOMER SUPPORT

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

9. REJOINING THE SMS PROGRAM

If you want to join the SMS program again after opting out, simply sign up as you did the first time through the applicable SMS consent process.

Once valid consent is provided again, we will resume sending the applicable SMS messages.

10. SMS PRIVACY AND MOBILE INFORMATION

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in data and consent will not be used for unrelated marketing or promotional purposes.

11. HOW WE SHARE INFORMATION

We do not sell, rent, or trade personal information for marketing purposes.

Information may be provided to service providers and subcontractors when reasonably necessary to:

Operate our website
Provide scheduling and appointment services
* Operate our CRM and business systems
* Provide communications and customer support
* Maintain and secure our systems
* Provide other services necessary to operate our business

Information may also be disclosed when reasonably necessary to:

Comply with applicable law
Respond to legal process, court orders, or governmental requests
* Protect the rights, property, safety, or security of the Company, our users, or others
* Prevent fraud, abuse, or unauthorized activity

Service providers and subcontractors that assist us in operating our business may process information on our behalf as necessary to provide those services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. EMAIL COMMUNICATIONS

Ark & Shield Strategy Partners, LLC may communicate with you by email regarding our services and your interactions with us.

Depending on the type of communication and your relationship with the Company, emails may include:

Appointment-related communications
Appointment confirmations and reminders
* Scheduling information
* Responses to requests for information
* Service-related communications
* Educational and informational content
* Information about our services
* Special offers, discounts, and promotions
* Other marketing or promotional communications

Where email consent is requested, you may separately opt in to receive marketing or other applicable email communications.

Marketing emails will include a clear method to unsubscribe.

Unsubscribing from marketing emails will not necessarily prevent us from sending non-marketing, transactional, appointment-related, or service-related communications that are necessary to provide a service you have requested or are otherwise permitted by applicable law.

13. COMMUNICATION PREFERENCES

You may change your communication preferences or withdraw consent for marketing communications at any time through the applicable unsubscribe or opt-out process.

Withdrawing consent for marketing SMS messages does not necessarily withdraw consent for non-marketing SMS messages for which you have separately provided consent.

Similarly, withdrawing marketing email consent does not necessarily prevent necessary transactional, appointment-related, or service-related communications.

14. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain business and communication records
* Document consent and communication preferences
* Comply with legal and contractual obligations
* Resolve disputes
* Enforce agreements
* Protect the security and integrity of our systems

15. DATA SECURITY

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

16. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights concerning your personal information, including the ability to request:

Access to personal information we maintain about you
Correction of inaccurate information
* Deletion of personal information where legally permitted
* Information regarding how your information is used

To make a privacy request, contact us at: [email protected]

17. SERVICE PROVIDERS AND BUSINESS PLATFORMS

We use service providers, software platforms, scheduling systems, communications systems, CRM systems, and other business tools to operate our business and provide services.

These providers may process information on our behalf as necessary to provide their services.

The use of these service providers does not authorize them to use SMS text messaging originator opt-in data or consent for their own marketing or promotional purposes.

SMS text messaging originator opt-in data and consent are excluded from any permission to use personal information for independent marketing or promotional purposes.

18. CHILDREN'S PRIVACY

Our services are intended for business owners, entrepreneurs, and other business professionals and are not directed to individuals under 18 years of age.

We do not knowingly collect personal information from children under 13.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

Changes to SMS consent or marketing communication preferences will not be inferred merely from an update to this Privacy Policy. Where required, new or additional consent will be obtained through an appropriate consent process.

20. COMPLIANCE AND INDUSTRY STANDARDS

Our SMS messaging program is operated in accordance with applicable carrier requirements, messaging industry standards, and applicable federal and state laws.

We maintain consent records and communication preferences and provide applicable opt-out and support mechanisms for SMS communications.

Nothing in this Privacy Policy is intended to create or expand any legal rights or obligations beyond those required by applicable law.

21. CONTACT INFORMATION

Ark & Shield Strategy Partners, LLC
15985 Preserve Marketplace Blvd, Suite 267
Odessa, FL 33556

Email: [email protected]

For SMS support, you may also reply HELP to any SMS message received from Ark & Shield Strategy Partners, LLC.

22. RELATED POLICIES

Our Terms of Service contain additional provisions governing our services, SMS messaging program, email communications, and other terms applicable to your use of our website and services.

Terms of Service:
https://arkandshield.com/terms

Privacy Policy:
https://arkandshield.com/privacy

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